alpsholiday.com - terms & conditions |
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00 33 (0)678 39 65 73
pippa@alpsholiday.com
Payment
A non-refundable deposit of 25% is required in order to secure your booking and the balance of payment is due 6 weeks prior to the start of the rental period. Non-payment of the balance will result in loss of the booking. Deposits are non-refundable. Payment of deposit confirms acceptance of booking conditions detailed below.
Linen
All linen is included in the rental fee, except swimming towels which can be hired at swimming pools. Guests are requested to remove all sheets and pillowcases from the beds, and leave in a pile on the floor, before departure.
Cleaning & damage deposit
A damage deposit of 150 euros needs to be paid in cash on arrival. At the end of your stay 50 euros (+ 20 euros if you have dogs staying too and/or your stay is for 10 days or more) will be retained for cleaning the apartment, and 100 euros refunded, less costs due to any damage caused, or any of the following not being carried out by clients before departure:
- rubbish and recycling removed from the apartments (to be placed in rubbish collection and recycling points at the car park)
- bed linen stripped and placed with other linen in a pile on the floor
- dishwasher and coffee maker emptied
Arrival & departure
We ask that arrivals are after 4pm on Saturday and departure is before 10am on the Saturday of departure. If you would prefer a different time of arrival or departure then please let us know in advance so that we can try to accommodate your requirements.
Non-smoking
For safety reasons, and for the comfort of other guests, the house and apartments are non-smoking. Please only smoke outside.